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Why cannot I log in?

Updated over 10 months ago

There might be a few reasons why you might not be able to log in to your account:
- Your email address has not been verified upon registration: make sure you find an email in your inbox from [email protected] called "Verify Your Email" and verify your email address.
- The email you are entering is incorrect or starts with a capital letter: instead of entering [email protected] you are entering [email protected].
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If any of these issues persist, please try resetting your password by clicking "Forgot Password" button. In case of unsuccessful log-in after that, email our support staff at [email protected] and they will investigate further.

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